Openings

JOB SUMMARY:  We are  currently looking for a Senior Mac System Administrator to support the National Gallery of Art. Candidate MUST be flexible and available when after-hours remote and/or offsite support for emergencies is required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Utilize Jamf Pro for efficient management of Apple devices.
• Integrate Mac systems seamlessly with Active Directory, ensuring smooth operations across platforms.
• Demonstrate expertise in Mac hardware, macOS, iOS, and software applications to provide comprehensive support and troubleshooting.
• Utilize strong diagnostic and problem-solving skills to address technical issues promptly and effectively.
• Use Terminal for advanced troubleshooting and system configurations.
• Experience with scripting languages e.g., Bash for automation tasks.
• Conduct system and network configurations through Terminal commands, ensuring optimal performance and security.
• Apply knowledge of Unix-based systems to Mac and iOS environments for enhanced efficiency and functionality.
• Manage and troubleshoot security protocols and permissions via Terminal, ensuring compliance and data integrity.
• Oversee iOS device management, including configuration profiles, MDM solutions, and app deployment.
• Provide expert-level support for iOS troubleshooting and issue resolution, staying updated on the latest developments in iOS and macOS platforms.

Required Skills:

• A minimum of 4 years of work-related experience.
• Experience utilizing and maintaining JAMF, and Active Directory.
• Experience supporting MacOS across a range of versions.
• Experience supporting common MacOS applications such as Adobe Creative Cloud and Microsoft Office 365.
• Ability to work independently and in a team environment.
• Excellent organizational skills and attention to details.
• Experience working with Terminal and command lines.
• Must be well versed in dealing with staff that are both technical and non-technical.

• JAMF Pro 200 certification or above REQUIRED.