District 19 Community Services Board is seeking a full time Administrative Support Specialist II (Floater) for Adult Services Division in Petersburg.  Essential duties of this position include receptionist duties in a courteous and professional manner.  Filing, receiving and following up on phone calls, data entry, written correspondence, assist with access, verify eligibility of benefits, financials to include working on denials, authorizations, contacting MCOs and insurance companies regarding coverage and pay. Consumer confidentially, create and maintain statistical data, medical records, order and maintain office supplies.

Please note: Position requires travel to area clinics/programs in the D19 catchment area to provide administrative support.

Areas include Emporia, Sussex, Surry, Prince George, Colonial Heights Dinwiddie and Petersburg. 

High school diploma or equivalent.  Experience with Insurance billing practices to include Medicaid, Medicare and Commercial payors.  Experience with insurance denials, authorization and contacting MCOs.  At least two years of related experience.  Maintain consumer confidentiality.

Preferred experience working in a behavioral health setting; general clerical experience; experience working with computer applications (Word, Excel and Outlook) and data entry experience.  Knowledge in preparing financials and/or procurement documents.

District 19 Community Service Board is a qualifying employer for public service loan forgiveness (PSLF). PSLF is a federal program available to full-time government and nonprofit employees who have Federal Direct Loans and have made 120 payments on the Federal Direct Loans (after Oct. 1, 2007) may be eligible for the remaining loan balance to be forgiven. For more information, check out Public Service Loan Forgiveness information on the Federal Student Aid website

Position requires valid Driver’s License in state of residence with a point balance of -6 or higher, and an extensive pre-employment background check and drug screening.

District 19 is committed to developing a multicultural workplace. Minorities and persons with disabilities seeking career advancement are encouraged to apply. EEO.