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Account Manager

Derse, a complete face-to-face marketing agency with a smarter approach to building client sales and managing their trade show, marketing environment and event programs, is seeking an Account Manager for its division located in Pittsburgh, PA.


Position Responsibilities:

  • In concert with the assigned Account Executive, provide necessary sales support for assigned clients while maintaining good client relations with all contacts.
  • Provide day-to-day support to Account Executive in developing new business within current client programs.
  • Initiate / prepare job order documents and associated correspondence for all assigned accounts.
  • Monitor production process to ensure that all project objectives are accomplished and are on time.
  • Responsible for reviewing all change order items to ensure all costs are accounted for and that they fall within the given project time constraints and project budget.
  • Assist in preparation of proposals from cost estimates for construction projects or services requested.
  • Research & gather appropriate information as it relates to delinquent account issues. 
  • Attend production meetings between sales staff & shop supervision.
  • Maintain an accurate and accountable job file on all project activities as well as write the weekly sales highlights.
  • Travel to assigned client shows / events as needed / directed.          
  • Represent the company and its products and services professionally in a manner consistent with current marketing direction.
  • Additional responsibilities required.

Job Qualifications:
  • Associate’s degree and / or 5 years of strong account management experience.
  • Strong customer service & conflict resolution skills with an ability to multi-task.
  • Possess solid communication and organization skills required.
  • Tradeshow / Event industry experience preferred.
  • Ability to travel to show site and client locations as needed.
  • Highly organized, flexible and ability to work necessary hours in a fast-paced, deadline driven environment.
  • Advanced in Microsoft Office.

Other Job Information (if applicable):

Derse offers competitive salary & an excellent benefit package.