POSITION OVERVIEW:The IT, Administrative Support will be responsible for the efficient operation of the office and will perform a variety of administrative and support duties including writing, reviewing and updating of policies and procedures, maintaining department files and documents, organizing and scheduling meetings, drafting written communication, managing of IT workplans creating presentations and acting as a liaison on behalf of the office.
POSITION SCOPE:The Administrative Support provides confidential, professional, and efficient support to the Information Technology Department.
Maintain health, safety and environment by:- Ensuring compliance with all safety policies and procedures.- Ensuring compliance with all environmental and health standards, and- Completing all required HSE training.Administration by:- Effectively recording and reporting information and maintaining the department’s files and documents.- Managing and updating of IT workplans - Drafting and editing correspondence and other documentation on a routine basis.- Completing monthly and year-end reports.- Exercising initiative and judgment to help resolve frequent and complex administrative situations.- Conducting research as required.- Screening and resolving issues of a routine nature on behalf of the executive, and apprising them appropriately, and- Making appropriate recommendations on issues.General Support of Operations by:- Acting as primary contact for the department. - Scheduling, coordinating and attending meetings; preparing agendas, taking minutes, and following up as required. - Technical writing and documentation- Writing, updating and maintaining policies and procedures- Creating reports- Creating presentations- Assisting with projects and planned events.- Preparing purchase requisitions.- Entering daily/weekly/monthly time for the department’s employees in the payroll database.- Providing administrative assistance for the department- Responding to requests and inquiries from customers, and- Completing all annual required training.- Additional duties as required
The IT Administrative Support will have an Undergraduate degree in computer or business or related field, with a professional certification preferred. They will be an experienced professional with a minimum of three (3) years in an executive office. They will be highly confidential in nature, well organized, accurate, and attentive to detail. They will be competent in computer applications including MS Office suite. They will have knowledge of computer terminology and systems and be effective in communication, verbal and written. They will have the willingness to assist and support others, with promptness and courtesy. They will be a team player who work harmoniously and effectively with others.
