Position Overview:
The People Coordinator plays a pivotal role in supporting the human resources department in particular the employee lifecycle process by ensuring smooth and efficient HR operations. The candidate provides comprehensive administrative and operational support with recruitment coordination, employee lifecycle management, reporting, employee engagement initiatives and managing various administrative tasks. The People Coordinator is a key point of contact for employees, providing support and guidance on HR-related matters.
Position Scope:
The People Coordinator is responsible for supporting the administrative functions related to the full employee lifecycle, including recruitment, onboarding, employee engagement, benefits administration, reporting, and offboarding. The role requires a high level of confidentiality, organization, professionalism, and attention to detail while interacting with employees, candidates, vendors, and management.
This position works closely with internal departments to ensure accurate HR documentation, timely reporting, and efficient coordination of HR activities and programs.
Maintain health, safety and environment standards by:
Ensure efficiency in the execution and management of GBPC’s total rewards by:
Preparing calculations for various benefits such as retirement, bonuses, scorecards etc.
Managing employee total rewards and reconciliations for accuracy, including health insurance, retirement plans, and other perks.
Assisting employees with benefits inquiries and providing information on available options.
Coordinating with benefits providers to ensure timely enrolment and resolution of issues.
Maintaining accurate records of employee benefits and ensure compliance with company policies and regulations.
Preparing and submitting HR reports as required, including metrics and other key HR processes
Ensure efficiency in the execution of daily human resource functions, initiatives and operations by:
Assisting with the coordination of recruitment activities including posting vacancies, scheduling interviews, coordinating candidate communications and preparing recruitment documentation
Maintain applicant tracking records and recruitment files
Coordinate background checks, references and required pre-employment documentation.
Assist with the coordination new hire onboarding, including preparing and distributing welcome materials.
Assisting with the organization of orientation sessions, ensuring that all necessary arrangements are in place.
Ensuring that all onboarding documentation is completed and filed appropriately.
Ensure all employee records are updated accurately within the HR systems and databases.
Drafting, and processing various job-related letters, including offer letters, employment contracts, promotion letters, and termination notices.
Responding to employee requests and other HR-related documents
Provide human resources operational support by:
Oversee the day-to-day administration and coordination of the Spark365 program.
Track participation, engagement activities, and program metrics.
Generate reports and recommendations to support continuous improvement of the program.
Supporting the HR team with day-to-day administrative tasks, including scheduling meetings, organizing files, and managing correspondence
Acting as a point of contact for employees with HR-related questions or concerns.
Providing support in resolving employee issues, and escalating matters to the People Operations Manager as needed.
Assisting in the organization of employee engagement activities and events
Assisting with recruitment, setting up interviews raising and managing background checks, setting up employees in HRMS system
Supporting onboarding arrangements, and tracking probation periods
Processing and submitting work permit applications
Liaising with relevant authorities
Ensure the accuracy of data management processes by:
Accurately maintaining and updating employee documentation in the HR system
Organizing and maintaining all electronic filing processes to ensure documentation is easily searchable and identifiable.
Maintaining employee records, ensuring all databases are up-to date accurate, and updating benefits records
Maintain technical knowledge by being informed of evolving trends and best practices in Human resources. Contribute to team effort by assisting or leading with projects and planned events and accomplishing related results as needed.
The People Coordinator will have a Bachelor’s degree in Human Resources, Business Administration or a related field. Professional certification SHRM certification or PHR desired. They will have a minimum of three (3) years of experience in human resources or experience in a similar role. They must have excellent technical, verbal, and written communication skills.
The People Coordinator must enjoy networking and building key relationships with a proactive, customer-focused attitude. They will demonstrate a high level of professionalism, in maintaining confidentiality. They will be highly organized with excellent attention to detail. Proficient use of Microsoft Suites especially Excel.
They must have the flexibility to adapt to changing priorities and organizational needs in a dynamic work environment. They will function in a manner consistent with the organization’s commitment to its core values, operating in every instance with a clear acceptance of confidentiality, accountability, and ethics.
