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Maniilaq Association is a P.L. 93-638 Native/Indian Preference/EEO Employer

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IT Technician l / ll / lll / Network Administrator
Job Code:2024:SHG-003
Location:Shungnak, Alaska
Program:Information Technology
FT/PT Status:Full Time
  
Job Responsibilities:

MANIILAQ ASSOCIATION

11/21

 

Title: IT Technician I/II/III/Network Administrator                                                            Range: 13/14/15/16

Division:  Information Technology                                                                                   Status: Non-Exempt

Housing Priority: None                                                                                                   Covered: Yes

 

POSITION SUMMARY

Technical assistance for the IT Division.  Provides support for computer network and telephone system Maniilaq Wide.  Install, troubleshoot, maintain and repair computer and related hardware and software.

 

PRINCIPAL DUTIES AND RESPONSIBILITIES

1.       Assist the CIO and/or Network Specialist in maintaining the existing software, which operates under the NT Server, Finance Server.

2.       Responds to telecommunication work requests as directed by the IT Director.

3.       Receives and responds to computer system work requests. Tracks as required.

4.       Repairs computer hardware and sends out as required.

5.       Installs and maintains computer workstations.

6.       Provide client training support on all Maniilaq computer systems.

7.       Assists with nightly back-up routines.    

8.       Install, troubleshoot, maintain and repair computer and related hardware and software.

9.       Assist the IT Director in evaluating computer hardware and software for specific uses.

10.    Research, order and track program purchases with IT Team.
Job Qualifications:

MINIMUM REQUIREMENTS

IT Technician I:

High school diploma or equivalent.  One year computer experience may substitute for the high school diploma or equivalent. One year computer experience or completion of computer technology course.  Ability to operate computer database and dispatch equipment. Able to travel with equipment to villages in small planes.

IT Technician II:

All requirements of IT Technician I, plus an additional year of computer systems experience.  Experience in training others on the use of computers.  At least one year experience with networks.  A+ Certifications preferred.

IT Technician III:

All requirements of IT Technician I and II, plus an additional year of computer systems experience.  Experience in training others on the use of computers.   Familiar with network systems A+ or, N+.

Network Administrator:

All requirements of IT Technician I, II, III, plus an additional year of computer systems experience.  Certifications in Network +, A+ certification, CCNA Routing and Switching.   Experience working in a team-oriented, collaborative environment.
Other Job Information (if applicable):

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required of personnel in this job, and the employer reserves the right to revise or change this description.  This description does not constitute a written or implied contract of employment.  To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet physical demands.  Reasonable accommodations may be made to enable individuals with disabilities to meet those conditions.