Maniilaq Association

4/23

Title:  Clinic Manager                                                                                                        Range: 16 Step 10
Program:  Community Health Aide Program                                                                        Salary Cap: Range 16/Step 29
Housing Priority: None                                                                                                      Status:  Non-Exempt

                                                                                                                                       Covered:  Yes      

POSITION SUMMARY

This a leadership position that directly supervises Community Health Aide Program personnel and manages the day-to-day business operations of a village health clinic. They organize and maintain staff schedules, host team meetings, identify needs and process improvements, and ensures all reports are submitted to CHAP Administration. They manage and maintain the workflow of the clinic to ensure proper procedures and guidelines are followed for self and all staff. This position reports to the CHAP Manager. This position does not provide direct patient care.

PRINCIPAL DUTIES AND RESPONSIBILITIES

1. Schedule and manage personnel to staff clinic operations for regular clinic hours as well as after hour’s on-call personnel.
2. Provides personnel management for clinic staff including timekeeping, leave approval, performance evaluations, disciplinary action, conflict resolution, and teambuilding exercises that supports a healthy work environment for clinic staff.
3. Ensures safety of all staff/patients and serves as liaison to appropriate department regarding employee self-care, corporate compliance, facilities maintenance repairs, janitorial services, and upkeep of clinic equipment.
4. Actively recruits, hires, and on-boards newly hired health aides, medication technicians, and administrative assistants.
5. Monitors and communicates the training, certification, and licensure needs of all CHAP staff at a clinic.
6. Perform routine Environment of Care inspections and report findings to appropriate programs.
7. Conducts clinic fire and disaster drills and ensures drill documentation is submitted to the appropriate departments.
8. Ensure the completion of the following for self and all employees:
     a. Health Stream requirements
     b. Employee Health requirements
     c. Annual Performance Reviews
     d. Competency Assessments
9.  Ensure the completion and submittal of the following:
     a. Hand Hygiene Reports
     b. Patient Care Satisfaction Survey's
     c. Patient Complaints
10. Manage SQSS for all staff to include processing and training for the following:
      a. Action Reports and Incident Reports following the procedures, policies, and guidelines.
      b. Manage and submit Blood Borne Pathogen Incident Reports
      c. Assist with Workman's Compensation Claims
11. Ensures that all required medical and program reports are submitted to CHAP Administration.
12.  Ensures Point of Care and Controlled Medication Logs are maintained by appropriate staff.
13. Demonstrate a positive role model representing CHAP and his/her respective community.
14. Other duties as assigned.

MINIMUM REQUIREMENTS

High School Diploma or equivalent. At least 5 years’ experience in a supervisory position OR 5 years direct experience as a Community Health Aide/Practitioner. Any experience as a Community Health Aide/Practitioner is preferred. Ability to lift 50 lbs., stand and or sit for prolonged periods of time. Ability to speak Inupiaq desirable. Must possess strong organizational skills and clear communication abilities.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job, and the employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.