MANIILAQ ASSOCIATION
5/2026
Title: Patient Navigator & Logistics Coordinator Pay Grade: 26
Program: Specialty Services Status: Non-Exempt
Housing Priority: None Covered: Yes
POSITION SUMMARY
Responsible for providing support for Specialty/OPD. Assists in identifying and meeting CRC referral and screening needs of community members over 50 years old. Works with the Specialty Clinic Staff, and OPD Referral and Logistics Coordinator in development and maintenance of patient care and referral database. Reports to the Ambulatory & Outpatient Services Manager or designee.
PRINCIPAL DUTIES AND RESONSIBILITIES
Schedules CRC screening tests that are recommended by the U.S. Preventive Services Task Force (USPSTF).
Manages a patient tracking and reminder system for support screening adherence, the provision of appropriate and timely follow-up of all abnormal screening results and appropriate re-screening frequency.
Develop and implement in-reach and out-reach strategies to promote screening.
Uses appropriate data collection forms and/or site database to record outcome of all out/in-reach efforts, test(s) scheduled, screening outcomes, and follow-up and/or referral activities.
Assists with Referral Services for Specialty and OPD Clinic as assigned, including, management of patient databases and pending follow-up.
Procures equipment and supplies as indicated for patient care
Participates in departmental and organizational performance improvement activities.
Treats all patients and staff with dignity and respect.
Schedule appointments at MHC and in Anchorage as directed by Medical Providers and Care Team.
Assists with Specialty field clinics and scheduling of appointments and lodging as required.
Provides good telephone etiquette, and displays good customer service. Also attends customer service when required.
Identify and enroll patients into health insurance (i.e. Medicaid, other) if eligible, and obtains pre-authorizations when required.
Maintain and disperse the annual Specialty Clinic Calendar
Responsible for maintaining office supplies, and restocking/reordering for Specialty office
Responsible for making provider travel/lodging arrangements
Notifies MHC credentialing office of new providers in a timely manner
MINIMUM REQUIREMENTS
High school diploma or equivalent; six months previous health service experience preferred. Knowledge of RPMS system preferred. Ability to utilize various computer programs and type well enough to carry out job duties efficiently. Must be able to maintain strict confidentiality at all times. Requires good interpersonal and communication skills. Requires strong organizational skills and ability to maintain file and computer database systems.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required of personnel in this job, and the employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties ad meet physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet those conditions.
