Maniilaq Association

5/2026

Title:  Administrative Assistant/Clerk                                                                                                                     Pay Grade: 26

Program:   Pharmacy                                                                                                                                               Status: Non-Exempt 

Housing Priority: None                                                                                                                                           Covered: Yes           

POSITION SUMMARY

Under the guidance of the pharmacy department leadership, supports the department with administrative and direct patient care activities. Provides on-going data entry, data processing, and data extraction.  Processes purchase orders, travel/check requisitions, etc.  Arranges repairs of equipment as needed.  Performs word processing as required.  Interacts with all levels of pharmacy staff and patients to support the pharmacy program and operations.  Reports directly to the Chief Pharmacist or designee.

PRINCIPAL DUTIES AND RESPONSIBILTIES

1. Provides excellent customer service as pharmacy front window clerk, fielding in-person and telephone questions and requests from patients and providers.  Manages the register transactions, end-of-day register close-out, and record-keeping.

2. Responds respectfully and appropriately to clients and other health care providers.  Keeps waiting patients informed about the status of their wait time.

3. Maintains patient and program data in a secure, organized, and confidential manner.

4. Coordinates and prepares travel for pharmacy staff.

5. Assists with department organization and stocking, as needed.

6. Prepares and processes purchase requests and check requisitions.

7. Provides data processing for purchases of materials, supplies, and services as appropriate.  Follow-up by telephone or written correspondence with vendors as necessary.

8. Prepares work orders for repair services on equipment (fax, copiers, etc.) on request. 

9. Understands performance of duty limitations as a non-licensed pharmacy staff member, and adheres to these boundaries.

MINIMUM REQUIREMENTS

High school diploma or equivalent.  Exceptional customer service and verbal communication skills are essential.  Possess ability to enter/extract data at a competent pace.  Reads and responds to a visual display screen.  Must possess good problem-solving ability, as well as have good communication skills and able to operate basic office equipment including computers.  Must be independent and well organized.  Must be able to process and track work requests, and adhere to record-keeping requirements.  Maintaining patient confidentiality is of the utmost importance. 

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required of personnel in this job, and the employer reserves the right to revise or change this description.  This description does not constitute a written or implied contract of employment.  To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet physical demands.  Reasonable accommodations may be made to enable individuals with disabilities to meet those conditions.