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Desktop Support
Job Code2025-100-027
Sign-On Bonus
CompanyPerseus House
Shift1st Shift
  

Position:
Full-time, Non-Exempt

Qualifications:
High School Diploma required. One year experience preferred.

Requirements:
The applicant must be able to complete a pre-employment drug screen and physical. A valid Pennsylvania Driver’s License is required. Applicant to complete a background check which includes PA Criminal, PA Childline and FBI DHS/PDE Fingerprint clearances.

Job Summary:
*Basic Support Functions:
Creating and configuring end-user accounts and services
Troubleshooting and repair of desktop equipment as required.

 
*Design, implementation, and maintenance of software solutions.

*Monitoring of email and internet usage by staff on a regular basis and/or as assigned.

*In conjunction with supervisor; development of related electronic communication policy and procedures.

*Knowledge and support of communication systems (i.e., PBX phone system, Cellular services and Facsimile/Analog based equipment.

*Ability to resolve end-user questions and problems efficiently.

*Maintenance of client computers (desktops) both those assigned to the LAN and standalone units.

*Data input / Generation of outcome measures reports. 

Work Hours:

Hours worked are first shift Monday through Friday.

Perseus House is an EOE