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Medical Assistant/WRMA
Job Code:2017-10-029
Location:Monfort Family Clinic
FT/PT Status:Regular Full Time

Job Responsibilities:

Position Summary:

The Medical Assistant performs administrative and clinical duties under the direction of medical providers. The Medical Assistant duties include scheduling appointments, taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by medical provider.


Essential Job Duties & Responsibilities:

  • Provides proper triage for patients.
  • Assists medical providers with procedures.
  • Monitors, maintains and provides appropriate follow-up flags and phone notes in EHR desktop.
  • Records patient medical history, vital statistics, or information such as test results in medical records.Charts pertinent data in EHR.
  • Prepares treatment rooms for patient examinations, keeping the rooms neat and clean. Stocks exam rooms to maintain par levels.
  • Interviews patients to obtain medical information and measure vital signs, weight and height.
  • Shows patients to examination rooms and prepares them for the physician.
  • Prepares and administers medications as directed by a physician.
  • Collects blood, tissue or other laboratory specimens, logs specimens, and prepares them for testing.
  • Authorizes drug refills in adherence to scope of practice and refill protocol and provides prescription information to pharmacy.
  • Explains treatment procedures, medications, diets or physicians instructions to patients.
  • Cleans and sterilizes instruments and packs, disposes contaminated supplies.
  • Performs routine laboratory tests and sample analyses.
  • Assists with scheduling appointments, follow-up care, referrals and medication refills.
  • Returns calls to patients in a timely manner and places outgoing calls as indicated by Providers.
  • Assists team to maintain proper clinic flow.
  • Team Based Care – Clinical Care Collaboration – Works in collaboration and continuous partnership with providers, clinical staff, and community resources in a team approach to promote access to appropriate care in the goal of enhancing patient health.
  • Pre-Visit Team Based Planning – Reviews daily schedule and chart by care team, ensures documented instructions are written on the schedule, typed into the EHR appointment note, or in the EHR as a flag or clinical list update.
  • Ensures patient visit is more efficient by identifying: 1. Records from transitions of care are available during the patient visit.2.Results from labs or diagnostic are in the EHR.3.Labs or other services that are not specified in the standing orders protocols.
  • Participates in collaborative measures.Follows and initiates policy for standing orders.

Education & Experience Requirement:

High School Diploma or general education degree (GED); Associates Degree in Medical Staff Services Management, Certified Medical Assistant training, and/or 3-4 years related experience and/or training, or the equivalent combination of education and experience.


Preferred Skills & Abilities:

  • Knowledge of principles and processes for providing customer and personal services.
  • Knowledge of the information and techniques needed to diagnose and treat human injuries and diseases.This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health care measures.
  • Knowledge of administrative and clerical procedures and systems such as managing files and records and other office procedures.


    Computer Skills:

  • Experience with Microsoft Office Products: Outlook, Word, and Excel.Ability to sufficiently perform daily word processing tasks and work with data in spreadsheets.



  • Interpersonal Skills – Responds promptly to internal and external customer needs, excellent customer service skills and interpersonal communication skills, high degree of diplomacy and tact, cultural sensitivity and demonstrated ability to work with diverse people groups, maintains confidentiality.
  • Integrity – Requires being honest and ethical.
  • Cooperation – Being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Dependability – Follows instructions, responds to management direction, completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative – Seeks increased responsibilities, volunteers readily.
  • Planning/Organizing – Prioritizes and plans work activities.
  • Attention to Detail – Being careful about detail and thorough in completing work tasks.
  • Adaptability/Flexibility – Requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Analytical Thinking – Requires analyzing information and using logic to address work-related issues and problems.

Working Conditions & Physical Demands:

This position works in a medical office setting and while performing the duties of this job, the employee is regularly required to sit; walk, reach with hands and arms, talk and hear. The employee is occasionally required to stand, stoop, kneel and use hands/fingers to handle or feel. Specific vision abilities include close, distance, color vision, peripheral vision, depth perception and the ability to adjust focus.


Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position. Influenza (Flu) and Tdap Vaccines are required for ALL staff.

Job Qualifications:

Other Job Information (if applicable):