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law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based
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WIC Educator/Tech
Job Code:2018-10-004
Location:Monfort Family Clinic
FT/PT Status:Temporary Full Time

Job Responsibilities:

Position Summary:

The WIC Educator screens and enrolls eligible participants onto the WIC program and provides nutrition education, manages the participants WIC benefit issuance and offers referrals as needed.  

Essential Job Duties & Responsibilities:

  • Has knowledge of WIC program requirements and can explain the WIC Program to prospective participants.
  • Establishes and maintains a caseload of WIC participants.
  • Performs health screening:gathers accurate heights, weights, and hemoglobin of applicants.
  • Collects comprehensive diet and nutrition-related health information, using client centered counseling.
  • Evaluates information to determine nutritional risk and eligibility.
  • Thoroughly documents client information necessary for enrollment on the WIC Program.Inputs medical, anthropometric, biochemical and socio-economic information into the computer system.
  • Completes a care plan for every client seen, within the documentation requirements established.
  • Assesses need for and refers participants to the appropriate community resources such as Food Stamps, TANF, substance abuse programs, and nutritionists.Appropriately documents these referrals.
  • Provides individual nutrition education and implements goal setting techniques and follows-up with goals at subsequent visits.
  • Identifies high and moderate risk clients according to definitions and refers high risk participants to the nutritionist.
  • Provides participant education on the rules and regulations of the WIC Program.
  • Tailors food package to meet the medical and socio-economic needs of clients.
  • Monitors the wait time and ensures participants are seen in a timely manner.
  • Coordinates participant flow within department, and ensures participant needs are being properly addressed through scheduling.
  • Provides appropriate paperwork and documentation to supervisor as needed.
  • Manages phone calls from participants and agency partners, returning all calls in a timely manner.
  • Completes training to be a Certified WIC Authority in the established timeframe.
  • Participates in ongoing WIC training.
  • Other duties as assigned by WIC Director or WIC Supervisor. 

Education & Experience Requirement:

High School Diploma or general education degree (GED) and/or Associates Degree with interest in Women & Children’s health, previous experience in a health related field, and 1-2 years’ related experience and/or training; or equivalent combination of education and experience. Bilingual English/Spanish, preferred.

Preferred Skills & Abilities:

  • Knowledge of nutrition principles and practices, current trends and issues in nutrition, methods of nutrition and dietary assessments, comparative costs of foods in relation to their nutritional value, counseling techniques, community resources and services.
  • Knowledge of nutrition in health and disease and its application to public health practices.
  • Knowledge of nutrition for infants, children and women during the prenatal, postpartum and breastfeeding stages.
  • Knowledge of community resources and of WIC policies and regulations.
  • Knowledge of principles and processes for providing customer and personal services.This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of principles, methods, and procedures for counseling and guidance.
  • Knowledge of socio-economic conditions of local community. 

    Computer Skills:

  • Experience with Microsoft Office Products: Outlook, Word, Excel, and PowerPoint.Ability to sufficiently perform daily word processing tasks and work with data in spreadsheets. 


  • Interpersonal Skills – Responds promptly to internal and external customer needs, maintains confidentiality.
  • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.
  • Service Orientation – Actively looking for ways to help people.
  • Communication – Communicates well both verbally and in writing.
  • Judgment & Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Planning/Organizing – Prioritizes and plans work activities.
  • Problem Solving –Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Dependability – Being reliable, responsible, and dependable and fulfilling obligations.
  • Adaptability/Flexibility – Being open to change (positive or negative) and to considerable variety in the workplace.
  • Initiative – A willingness to take on responsibilities and challenges.
  • Attention to Detail – Requires being careful about detail and thorough in completing work tasks.
  • Efficiency – Ability to provide services to the assigned caseload and complete documentation within time limits.
  • Teamwork – Ability to work as a team with other WIC staff. 

Working Conditions & Physical Demands:

This position works in a medical clinic office setting and while performing the duties of this job, the employee is regularly required to sit; stand, walk, and use hands/fingers to handle or feel. Specific vision abilities include close, color vision, peripheral vision, depth perception and the ability to adjust focus.


Current immunizations are required to work at Sunrise Community Health and may vary dependent upon the position. Influenza (Flu) and Tdap Vaccines are required for ALL staff.  

Job Qualifications:

Other Job Information (if applicable):