The Family Support Specialist is responsible for providing intensive home visiting services to at risk families. The Family Support Worker works collaboratively with the other Family Support Workers. Together, the team carries out quality, comprehensive care.

1. Adheres to the Healthy Families America critical elements as described in the HFA Accreditation Standards.

2. Responsible for a caseload of 15-25 families. (See weighted caseloads in training manual).

3. Maintains regular contact with clients in their home.

4. Establishes a case plan with goals, objectives and activities with the family.

5. Assists with strengthening the parent-child relationship, including video intervention.

6. Assists parents in improving their skills to optimize the home environment.

7. Aids in making and attending of health care appointments as well as making other community organization referrals.

8. Aids with childcare and/or facilitates group activities and functions.

9. Completes all required trainings.

10. Assists and participates in fundraising activities.

11. Familiarizes and complies with all VNA policies and procedures.

12. Meets standards of behavior expectations.

13. Follows established guidelines for use and/or disclosure of protected health information. Employees should report any breaches of the Health Insurance Portability and Accountability Act (HIPAA) rules to the Privacy Officer immediately. Failure to comply with HIPAA policies and procedures will result in disciplinary action, up to and including termination of employment.

14. Other duties as assigned.

Compensation: Hourly Range: $22.00 - $22.68, depending on experience.

Incentives: Earn up to $500.00 quarterly based upon meeting productivity goals.

Available Employee Benefits: Medical, Dental, Vision, STD, LTD, Life Insurance, Critical Illness and Personal Accident Insurance, 403b, PTO, Tuition Reimbursement.

1. Minimum of a high school diploma or equivalent, college coursework preferred
2. Experience in working with or providing services to children and families
3. An ability to establish trusting relationships
4. Acceptance of individual differences
5. Experience and humility to work with the culturally diverse families
6. Knowledge of infant and child development
7. Willing to engage in building reflective practice (i.e. has capacity for introspection, communicates awareness of self in relation to others, recognizes value of supervision, etc.)
8. Infant mental health endorsement preferred (if available in the state)
9. Available to clients after hours as needed.
10. Non-judgmental.
11. Creative/knowledgeable about community resources.
12. Some computer skills required.
13. Demonstrates good writing and organizational skills.
14. Health Policies and requirements met (See Personnel Policies).
15. Valid driver's license and automobile insurance..
16. Not all Family Support Specialist positions are bi-lingual. However, for those positions that do require this: bilingual in Spanish/English, as follows: Reading - Required. Written – Preferred. Speaking – Required. 
17. Health Policies and requirements met (See Personnel Policies).
18. Valid driver’s license and automobile insurance.