The RN Care Management Coordinator is responsible for coordinating and managing comprehensive care for patients across the continuum of care to ensure quality outcomes. Works collaboratively and effectively with VNA providers, health center staff, patients, third-party payers, community, and government-based organizations. Coordinates care coordination activities for VNA in an effort to achieve high-quality patient care and outcomes. Focuses on improving health outcomes for patients with chronic conditions, facilitating care transitions, reducing barriers to care, and improving patient adherence with annual screenings.

Reports To: Director of Quality and Education

15. On-site position requiring travel to all VNA clinic locations and area hospitals.
16. Hire, train, develop, supervise, evaluate, and discipline clinical and non-clinical staff involved in care coordination and activities related to VNA patient and client services.
17. Perform the same essential duties and responsibilities as the staff they supervise, in addition to providing leadership, oversight, and coordination of daily activities.

18. Works effectively with VNA staff and outside agencies to help develop and execute reports that track operational data related to transitions of care, patient care gaps, quality, safety, compliance, and budget monitoring.
19. Collaborates with Clinical leadership and other VNA management to continuously enhance care coordination. 
20. Ensure that staff and self respond promptly and efficiently to patient and other external requests for information.
21. Collaborate with VNA staff to schedule patients through both external and internal reporting.
22. Completes timely, accurate, and current documentation for all patient care activities. Adheres to the organization's documentation guidelines for electronic and paper processes.
23. Represents VNA to professional and community groups to promote VNA services and networks effectively, and develops key contacts with community and government agencies.
24.  Maintains professionalism and respects client confidentiality in all practices at VNA Health Center.
25. Participates in ongoing education programs and activities to improve professional development and maintain quality care.
26. Providing onsite supervision and face-to-face meetings for reporting staff at all VNA locations and area hospitals.
27. Actively engages in ongoing quality improvement and risk management efforts.
28. Shows dedication to Community Health Centers' mission, values, and patient-centered care.
29. Familiarizes and adheres to all VNA policies and procedures.
30. Makes recommendations for new policies and procedures and assists with development, interpretation, and implementation based on area of expertise in nursing.
31. Attends organization meetings as needed.
32. Meets standards of behavior expectations.
33. Follows established guidelines for the use and/or disclosure of protected health information. Employees must report any breaches of the Health Insurance Portability and Accountability Act (HIPAA) rules to the Privacy Officer immediately. Failure to comply with HIPAA policies and procedures will lead to disciplinary action, including termination of employment.
34. Other duties as assigned.

Compensation: Salary Range: $83,000 to $90,000, depending on experience.

Incentives: Earn up to $500.00 quarterly based upon meeting productivity goals.

Available Employee Benefits: Medical, Dental, Vision, STD, LTD, Life Insurance, Critical Illness and Personal Accident Insurance, 403b, PTO, Tuition Reimbursement.

1. Nurse registered to practice in the State of Illinois, BSN preferred.
2. Previous experience in case management and or care management required.
3. Previous supervisory experience preferred.
4. Previous experience in community health preferred.
5. Maintains current CPR certification.
6. Bi-lingual in Spanish/English helpful.
7. VNA Health Center health policies and requirements met. (Refer to: VNA Personnel Policies)