Position Summary: This position is responsible for accepting referrals for admissions into the TCM and CSP programs, conducting the intake interviews, completing intake paperwork, and potentially carrying a small caseload until assigned to a permanent case manager.
Essential Functions:
Accept referrals for admission into the TCM/CSP programs; enter all referral information in the computer, review all medical records, and schedule intake appointments for all clients
Open TCM/CSP episodes in Provider Connect
Conduct intake interviews
Place the medical records in appropriate file folders
Inform Benefits staff of the new client, what benefits need to be applied for, and input billing information
Update spreadsheet to track all new admissions, civil commitments, and sex offender clients
Arrange for client transportation to and from WCS at the time of intake
Assist with assigning case managers to new clients based on caseload numbers
Other Duties and Responsibilities:
Attend staff meetings as needed
Assist with case management duties when not fully staffed as time allows
Minimum Qualifications:
Master’s Degree in a Behavioral Science with documented 1500 hours of experience working with persons with serious and persistent mental illness
No convictions or license revocations that would fail a caregiver background check
Valid driver’s license with automobile and sufficient insurance to meet agency requirements
Knowledge, Skills and Abilities: Good computer skills including Word and Excel; accurate data entry; good organizational skills and the ability to multitask; ability to meet deadlines; some knowledge of mental illness and the ability to work with individuals diagnosed with mental illness.
Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.
Working Conditions: Work is performed primarily in an office environment; most of the work is done sitting at a desk and using the computer; hours average 40 hours per week.
Physical Demands: Work is sedentary in nature and requires sitting for long periods of time with occasional trips to the printer and copier; hand and finger dexterity for data entry.
